Business / Professional Communication is a practical, values-based course designed for employees across all departments to build respectful, effective, and professional communication in the workplace.

The course focuses on developing awareness of what we say, how we say it, and the intent behind it, and how these factors impact colleagues, teamwork, and workplace culture—regardless of role, seniority, or level of expertise.

It is especially relevant for employees transitioning from academic environments into professional settings, as well as for experienced professionals who want to reinforce consistent, respectful communication habits as they grow in responsibility and influence.

Key areas covered include:

• Communicating with respect and professionalism across teams and hierarchies

• Maintaining the right tone, language, and expressions in both verbal and written communication

• Speaking with good intent, even during disagreements, feedback, or high-pressure situations

• Managing frustration and emotions without compromising professionalism

• Understanding how informal or careless communication can affect relationships and outcomes

The course is anchored in organizational Values, emphasizing:

• Respect for people at all levels

• Empathy and care in everyday interactions

• Accountability for one’s communication style and behavior

• Constructive, solution-oriented conversations